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**Effective Date:** 05/22/2024


Welcome to ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.


**1. Information We Collect**


We may collect information about you in a variety of ways. The information we may collect on the Site includes:


**1.1 Personal Data**

Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.


**1.2 Derivative Data**

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.


**2. Use of Your Information**


Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:


- Create and manage your account.

- Respond to inquiries initiated by you.

- Email you regarding your request.

- Enable user-to-user communications.

- Fulfill and manage payments, and other transactions related to the Site.

- Generate a personal profile about you to make future visits to the Site more personalized.

- Increase the efficiency and operation of the Site.

- Monitor and analyze usage and trends to improve your experience with the Site.

- Notify you of updates to the Site.

- Offer new products, services, and/or recommendations to you.

- Perform other business activities as needed.

- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

- Resolve disputes and troubleshoot problems.

- Respond to product and customer service requests.


**3. Disclosure of Your Information**


We may share information we have collected about you in certain situations. Your information may be disclosed as follows:


**3.1 By Law or to Protect Rights**

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.


**3.2 Third-Party Service Providers**

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.


**3.3 Affiliates**

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.


**3.4 Marketing Communications**

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.


**4. Tracking Technologies**


**4.1 Cookies and Web Beacons**

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.


**5. Security of Your Information**


We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.


**6. Policy for Children**


We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.


**7. Controls for Do-Not-Track Features**


Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.


**8. Options Regarding Your Information**


**8.1 Account Information**

You may at any time review or change the information in your account or terminate your account by:


- Logging into your account settings and updating your account.

- Contacting us using the contact information provided below.


Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.


**8.2 Emails and Communications**

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:


- Noting your preferences at the time you register your account with the Site.

- Logging into your account settings and updating your preferences.

- Contacting us using the contact information provided below.


**9. Contact Us**


If you have questions or comments about this Privacy Policy, please contact us at:


Solutions Counseling & Family Therapy  


Address: 31473 Rancho Viejo Rd, Suite 102, San Juan Capistrano, CA 92675

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